Frequently Asked Questions
Shipping
How long does shipping take?
Most parts are made to order. Orders are processed in 1–5 business days, and delivery typically takes 2–4 weeks from the order date. Times are estimates, not guarantees. See our Shipping Policy.
Where do you ship from?
TitanTune Euro is US-owned and based in Arizona. Our parts are made by vetted overseas manufacturers and shipped directly to you.
Will I get tracking?
Yes. We email a tracking number when your order ships. Some orders arrive in multiple packages, and large items like hoods, bumpers and exhausts may ship by freight.
Do you ship internationally?
We ship to US addresses. International shipping may be available on request. Email us for a quote before ordering. Customs fees, duties and taxes are the buyer's responsibility.
Fitment
How do I know a part fits my car?
Check the fitment listed on each product, then email your year, model and VIN to sales@titantuneeuro.com before ordering and we'll help confirm.
Will it fit perfectly out of the box?
Aftermarket parts may need minor adjustment for a perfect fit. Professional installation is strongly recommended.
Returns
What is your return policy?
You can request a return within 30 days of delivery for items that are unused, uninstalled and in their original packaging. Email us first. Returns sent without approval aren't accepted. The customer pays return shipping unless the item is damaged, defective or wrong. Details are in our Refund Policy.
My part arrived damaged or wrong. What do I do?
Email photos of the item, packaging and shipping label within 7 days of delivery. Keep the packaging. We'll arrange a replacement or refund at no cost to you.
Quality & Materials
Is the carbon fiber real?
Yes. Our carbon parts are made from real carbon fiber (dry or forged where listed). Carbon is hand-laid, so the weave and finish vary slightly from piece to piece and from photos. That's part of what makes each part unique.
Are your parts OEM or affiliated with car brands?
No. Our products are aftermarket parts, and we're not affiliated with any vehicle manufacturer. Brand and model names are used only to describe fitment.
Installation
Do you offer installation?
We recommend a qualified professional shop for all installs, especially exhausts and steering wheels. LED steering wheels are designed to reuse your original airbag and must be installed correctly by a professional.
Are exhausts street legal?
We don't sell catless or emissions-delete parts. You're responsible for following local emissions, noise and lighting laws.
Payment
What payment methods do you accept?
Major credit and debit cards through Shopify's secure checkout. We never see or store your full card number.
Contact
How do I reach you?
Email sales@titantuneeuro.com. We usually reply within 1–2 business days.