Privacy policy

Privacy Policy

This Privacy Policy explains how TitanTune Euro ("we," "us") collects, uses, and shares your personal information when you visit or buy from titantuneeuro.com (the "Site").

Information We Collect

Order and contact information: name, billing and shipping address, email, phone number, order details, and vehicle details or VIN you choose to share.
Payment information: processed by our payment providers. We do not store full card numbers.
Device and usage information: IP address, browser type, pages viewed, and how you interact with the Site, collected through cookies and similar technologies.
Communications: messages you send us by email or chat.

How We Use Your Information

To process, fulfill, and ship orders, including sharing shipping details with our suppliers and carriers
To confirm fitment and provide customer support
To prevent fraud and protect our store
To improve the Site and understand how it is used
To send marketing emails or texts if you opt in

How We Share Information

We share information only as needed to run our business, including with:

Shopify, which hosts our store and processes data on our behalf (see Shopify's Privacy Policy)
Payment processors and payment-plan providers
Suppliers and shipping carriers that fulfill your order
Analytics and marketing service providers
Authorities when required by law or to protect our rights

We do not sell your personal information.

Cookies

We use cookies to keep the Site working (such as your cart), remember preferences, and understand site traffic. You can control cookies through your browser settings; disabling them may affect how the Site works.

Marketing

You can unsubscribe from marketing emails at any time using the link in the email, or reply STOP to marketing texts. We will still send order-related messages.

Your Rights

Depending on where you live, including California under the CCPA/CPRA, you may have the right to know what personal information we hold about you, request a copy, request correction or deletion, and opt out of the sale or sharing of personal information. We will not discriminate against you for using these rights. To make a request, email sales@titantuneeuro.com. We may need to verify your identity.

Data Retention and Security

We keep order information as long as needed for our records, legal, tax, and accounting purposes. We use reasonable safeguards, but no online system is completely secure.